The Skills You Need to Be a Successful Manager
Managers have a lot on their plate. From setting goals and supervising the team to dealing with the tough customers, a manager’s job can be really stressful. Fortunately, with the right skills, you can easily get through everyday tasks, meet the expectations of the company’s stakeholders and maintain good relationships with the employees. This article highlights five key skills that can be helpful in helping you become a successful manager.
Effective communication is essential for successful management. As a manager, you need to learn the art of communicating properly whether you are doing it in person, on the phone, on paper or over the internet. To communicate efficiently, ensure that the information is correct with no errors, omissions or exaggeration, and be clear and respectful. Additionally, remember that communication is two way. You should listen to what others have to say and ensure that you don’t make them uncomfortable or afraid to air their views. For one on one communication, ensure you maintain eye contact.
Communication is usually a component of most business coaching courses. Working with a coach will help you in identifying the areas you need to work on to improve your communication. For instance, you could take a look at this website for a detailed overview of how you can improve your communication skills through business coaching by The BCF Group. The BCF Group supports managers through 1 to 1 business coaching to help them overcome challenges and meet their goals.
As a manager, you have to be organised to succeed. Have a calendar to show what needs to be done and at the end of each day, have a plan for the next day. Make a list of the tasks you will accomplish and assign a timeline for each to avoid leaving some unattended. Planning for your days in advance and putting it in writing will also keep you from missing meetings or arriving late. Additionally, ensure the resources are organised and tasks are delegated on time. Remember, you have employees looking up to you, and thus if you are not organised, they will follow in your footsteps and the end result will be a chaotic company. Being organised also helps to avoid confusion, last minute rushes and inconveniences.
Empowering and Motivating Others
Good managers empower and motivate those working with them. This can be achieved in three key ways; one, empower the employees to make decisions and collaborate with each other; two, plan some training programmes to boost the knowledge and skills of the employees; three, appreciate the efforts of others by acknowledging their input, rewarding them or just saying a simple thank you.
Managers should resolve problems and conflict as soon as they arise. When conflicts are left unresolved, they may not only cause tension in the company but also affect the day to day operations. When you spot an issue, propose to resolve it quickly before it becomes serious. For effective conflict resolution, ensure you get to the root of the issue and give all parties a chance to explain their story.
Learning the art of self-regulation as a manager is essential because it helps in recognising and controlling your emotions. Choosing not to react to your emotions will prevent bad decision making. A manager with self-control also attracts the respect and admiration of others.
You can learn most of these skills via free resources on the internet. However, for professional advice and guidance, consider expert business coaching and training.